DEPOSIT POLICY:

  Note: All advance deposits and damage deposits shall each be held in a non-segregated Escrow Account by Luxury Rentals of Denver and no interest shall be paid on returned funds.

CANCELLATION POLICY:

• There are no cancellations for rentals booked less than 45 days in advance.  Cancellations processed before said date will be charged a cancellation fee of $500 per unit cancelled. No refunds will be issued for cancellations of reservations totaling less than $500.
• Cancellations made after said date, are fully non-refundable.
• No refunds will be issued in cases of poor weather conditions, health issues, family or business emergencies, or transportation delays. We strongly recommend you obtain travelers' insurance if you have not already purchased. Please contact us for Travel Insurance rates and information.

SECURITY DEPOSITS

• A security deposit in the form of an open Visa, Master Card, Discover or American Express imprint is required of all guests. This security deposit imprint may be used as a security/damage/telephone deposit, and/or to settle any incidental charges incurred during your stay that are due upon check-out.

DAMAGE POLICY

• 'Guests are responsible for any damages to the rental unit during their stay. Luxury Rentals of Denver and its affiliates reserve the right to charge the guest’s credit card for any damages to the rental unit or missing property. Smoking is strictly prohibited in all accommodations. An Ozonation cleaning charge of $500 will be assessed if smoking in the unit is detected.

MINIMUM STAYS & LATE CHECK-OUTS:

• A minimum night stay may be required on reservations made during certain periods or for certain unit types. Minimum night stay requirements may be reduced or waived for an additional fee.
• Late check-outs must be approved in advance by Luxury Rentals of Denver. An additional "late check-out fee" will be assessed based on time of departure and unit size/type if not previously authorized and noted on reservation.

HOUSEKEEPING SERVICES (private homes and condos):

• Daily or additional housekeeping service is available to the guest at an additional charge.
• No requested cleans will be scheduled on Sundays or Holidays.

ADDITIONAL PERSON CHARGES:

• Each reservation has an occupancy level based on the property policies.
• Some properties can accommodate additional people for an additional fee per night.

SPECIAL POLICIES:

• Pets are NOT allowed in any private residence.
• Policies subject to change without notice.

CONTACT INFORMATION: